Terms of Service for PurestShelter.com

1. Use of the Website

• Eligibility: You must be at least 18 years old or have the legal consent of a parent or guardian to use our services.
• Prohibited Activities: You agree not to use the website for any illegal purposes, including but not limited to:
  • Transmitting any viruses, worms, or other malicious code.
  • Engaging in spamming, phishing, or other forms of unauthorized communication.
  • Interfering with the normal operation of the website, servers, or networks connected to the site.

2. Products and Services

• Product Descriptions: We make every effort to accurately describe our pet urns, including materials, dimensions, and customization options. However, we do not guarantee that product descriptions are error – free.
• Order Placement: When you place an order, you are making an offer to purchase products. We reserve the right to accept or reject any order, for example, in cases of inventory shortages, pricing errors, or suspected fraud.
• Custom Orders: For customized pet urns, you are responsible for providing accurate and complete instructions. Once production has started on a custom order, it may not be cancelled or modified.

3. Pricing and Payment

• Prices: All prices are in US dollars and are subject to change without notice. However, the price of a product at the time you place an order will be honored, except in cases of obvious pricing errors.
• Payment Methods: We accept payments through third – party payment gateways such as Stripe and PayPal. By providing payment information, you represent that you are authorized to use the payment method.
• Taxes: You are responsible for all applicable taxes, which will be calculated and added to your order total at checkout.

4. Shipping and Delivery

• Shipping Providers: We use shipping partners like USPS, FedEx, or other carriers to deliver your orders. Delivery times may vary depending on the shipping method you choose and your location.
• Delivery Delays: We are not responsible for delivery delays caused by carriers, natural disasters, or other unforeseen circumstances. If your order is significantly delayed, we will assist you in communicating with the carrier to resolve the issue.
• Risk of Loss: The risk of loss or damage to products passes to you upon delivery to the carrier. If you receive a damaged or defective product, please contact our customer support within 7 days.

5. Returns and Refunds

• Return Policy: All purchases, including both standard and custom pet urns, are final. We do not accept returns or issue refunds unless the product is damaged or contains a clear manufacturing defect upon arrival.
• Refund Process: If your order arrives damaged or has a defect, please contact us within 7 days of delivery at purestshelter@gmail.com. Include your order number and clear photographs of the issue. Once verified, we will offer a replacement at no additional cost.

6. Intellectual Property

• Ownership: All content on PurestShelter.com, including text, images, logos, and product designs, is the property of our company or its licensors and is protected by intellectual property laws.
• Limited License: We grant you a limited, non – exclusive, non – transferable license to access and use the website and its content for personal, non – commercial purposes. You may not reproduce, distribute, modify, or create derivative works from our content without prior written permission.

7. Limitation of Liability

• Disclaimer of Warranties: Our services and products are provided “as is” and “as available” without any warranties, express or implied. We do not warrant that the website will be error – free, uninterrupted, or that it will meet your specific requirements.
• Limitation of Damages: To the maximum extent permitted by law, in no event shall we be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of our services or products, including but not limited to lost profits, data loss, or business interruption.

8. Indemnification

9. Termination

10. Changes to the Terms

11. Contact Us

Email: purestshelter@gmail.com