Shipping Policy for PurestShelter.com

1. Shipping Providers

We ship through trusted carriers like USPS, FedEx, and other reliable services to ensure safe and timely delivery of your order.

2. Free Shipping to U.S. Mainland

We offer free standard shipping to all addresses within the mainland United States (excluding Alaska, Hawaii, and U.S. Territories).
No minimum purchase is required.

If you need your order faster, expedited shipping is available at checkout for an additional cost.

3. Order Processing Time

Orders are typically processed within 4–7 business days. For customized pet urns, please allow 4–7 business days for production before shipment.

You’ll receive a shipping confirmation email once your order is on its way.

4. Estimated Delivery Times

• Standard Shipping (Free): 1-7 business days (U.S. mainland)

• Non-Mainland U.S. (e.g., Alaska, Hawaii, Territories): 1-10 business days (additional charges may apply)

5. Shipping Address

Please provide an accurate and complete shipping address during checkout. We are not responsible for delivery issues due to incorrect or incomplete information. If you need to change your address after placing an order, contact us as soon as possible.

6. Order Tracking

Once shipped, you’ll receive a tracking number via email to monitor your package’s journey. If you have issues with tracking, feel free to reach out to us.

7. Delivery Failures

If your package is returned due to delivery issues (e.g., incorrect address, no recipient), you may be charged for reshipping. We’ll contact you to arrange the next steps.

8. International Shipping

We currently do offer international shipping, but we might cost extra delivery fee. If you’re outside the U.S. mainland and interested, contact us at purestshelter@gmail.com for updates.

9. Contact Us

For any shipping-related inquiries, contact us at:
Email: purestshelter@gmail.com