Shipping Policy for PurestShelter.com

1. Shipping Providers

We ship through trusted carriers like USPS, FedEx, and other reliable services to ensure safe and timely delivery of your order.

2. Free Shipping

We offer free standard shipping to key international markets, including:​​

• ​​North America​​ (USA & Canada)
• ​​Australia & New Zealand​​
• ​​United Kingdom​​
• ​​Europe​​ (EU & select non-EU countries)
• ​​Southeast Asia​​ (main countries)
• ​​Japan & South Korea​​

No minimum purchase is required for free standard shipping to these regions. (Specific country list applies).

Other area might cost extra, we will contact you via email if extra fee is necessary.

3. Order Processing Time

Orders are typically processed within 5-7 business days. For customized product, please allow 5-10 business days for production before shipment.

You’ll receive a shipping confirmation email once your order is on its way.

4. Estimated Delivery Times

Standard Shipping (Free): 7-15 business days worldwide.

5. Shipping Address

Please provide an accurate and complete shipping address during checkout. We are not responsible for delivery issues due to incorrect or incomplete information. If you need to change your address after placing an order, contact us as soon as possible.

6. Order Tracking

Once shipped, you’ll receive a tracking number via email to monitor your package’s journey. If you have issues with tracking, feel free to reach out to us.

7. Delivery Failures

If your package is returned due to delivery issues (e.g., incorrect address, no recipient), you may be charged for reshipping. We’ll contact you to arrange the next steps.

8. Contact Us

For any shipping-related inquiries, contact us at:
Email: purestshelter@gmail.com